Know what readers need
See the questions people actually ask and the pages they actually read, so your roadmap follows real demand, not guesswork.
Analytics
See what readers want, build what matters
Views, top questions, search gaps, and content health in one dashboard. Turn real reader behavior into a clear roadmap for your documentation.
Views & engagement Search & question gaps Content health trends
How it works
From reader behavior to a clear roadmap
Every view, search, and question becomes a signal you can act on.
1. Capture every signalViews, searches, questions, and feedback are tracked automatically.
2. See what’s workingSpot your most-read pages and best-performing answers.
3. Spot the gapsFailed searches and unanswered questions reveal what’s missing.
4. Improve and measureShip updates, then watch engagement and resolution climb.
Why it matters
Decisions backed by real data
Stop guessing what to write next. Let your readers tell you.
Find the gaps fast
Failed searches, unanswered questions, and negative feedback become a ranked list of content to create or fix.
Prove the impact
Tie content updates to deflection, resolution, and engagement: concrete numbers that show the work is paying off.
FAQ
Common questions
What can I see in analytics?
Page views and engagement, top and failed searches, the questions readers ask the assistant, resolution rates, feedback trends, and content health, all in one place.
How does analytics improve our docs?
It turns real reader behavior into a prioritized to-do list: the searches that returned nothing, the questions the assistant could not answer, and the pages losing engagement.
Can I see what the AI assistant could not answer?
Yes. Unanswered questions and assistant misses are surfaced directly, so you know exactly which articles to create or improve next.
Does it show ROI?
You can connect content changes to outcomes like ticket deflection, resolution rate, and engagement, making it straightforward to demonstrate impact.